BOOKING POLICY AND CANCELLATION POLICY
In order to secure an appointment I may request a deposit in cleared funds or a cash deposit into my account
My account is extra secure and as it is a commercial bank is with the faster payments scheme. As my bank is LLOYDS TSB you have peace of mind that I am a genuine business owner sole-trader and that my details match my identity
CANCELLATIONS AND RESCHEDULING
If an appointment is cancelled before 120 hours/ 5 days of the booking:
The deposit may be used against a re-booking within the following 10 days if booked within 48 hours of the cancellation.
If canceling before 96 hours/4 days of the booking :
The deposit may be used against a re-booking within the following 10 days if booked within 48 hours of the cancellation.
Later than 72 hours/3 days but before 36 hours of the booking:
Deposits on all styling or cutting services will be lost for colour's or other extended services 70% maybe used against re-booking in the following 10 days at my discretion.
If no other services are re-scheduled deposits will not be refunded in any manner
Later than 36 hours before 24 hours of the booking:
deposits for styling or cutting are lost completely, & from extended services 50% can be used against future services in the following 10 days at my discretion.
If cancelling within 24 hours of the booking you will lose your deposit completely
My account is extra secure and as it is a commercial bank is with the faster payments scheme. As my bank is LLOYDS TSB you have peace of mind that I am a genuine business owner sole-trader and that my details match my identity
CANCELLATIONS AND RESCHEDULING
If an appointment is cancelled before 120 hours/ 5 days of the booking:
The deposit may be used against a re-booking within the following 10 days if booked within 48 hours of the cancellation.
If canceling before 96 hours/4 days of the booking :
The deposit may be used against a re-booking within the following 10 days if booked within 48 hours of the cancellation.
Later than 72 hours/3 days but before 36 hours of the booking:
Deposits on all styling or cutting services will be lost for colour's or other extended services 70% maybe used against re-booking in the following 10 days at my discretion.
If no other services are re-scheduled deposits will not be refunded in any manner
Later than 36 hours before 24 hours of the booking:
deposits for styling or cutting are lost completely, & from extended services 50% can be used against future services in the following 10 days at my discretion.
If cancelling within 24 hours of the booking you will lose your deposit completely
